SpeakerNet News Teleseminars

Little Things That Have a Big Payoff:
Secrets to Making Real Money
in the Speaking and Consulting Business

Shep HykenGuest Expert:

Shep Hyken, CSP, CPAE
(About Shep)

How to order the recording:

Order MP3


The Program:

What makes one person continually struggle and another have a successful speaking/training/consulting business? Often it’s little things — nuances like discovering what the client really wants, pre-selling products, adding on more engagements, spending more time on high-potential prospects, and competition-proofing your offerings. After 23 years in the business, Shep has honed his practices and has created a high-income-producing speaking and training business. He shares simple, yet powerful, systems and techniques and strategies that get him clients and sell his products.

You will learn:

  • A powerful question that will help you discover your client’s core needs.
  • A system to help qualify and define your ideal clients.
  • An offer you can make to your clients that will separate you from 99% of your competition.
  • Techniques used to sell large quantity product orders.
  • How to make more money and take more time off.
  • Strategies to multiply and duplicate past successes.
  • And more.

More about our guest expert:

Shep Hyken, CSP, CPAE is a speaker and author who works with companies and organizations who want to build loyal relationships with their customers and employees. His articles have been read in hundreds of publications, and he is the author of Moments of Magic and The Loyal Customer. He is also the creator of “The Customer Focus™” program, which helps clients develop a customer service culture and loyalty mindset.

In 1983 Shep founded Shepard Presentations and since then has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees. Some of his clients include American Airlines, AAA, Anheuser Busch, AT&T, AETNA, Abbott Laboratories, AIG, American Express — and that’s just a few of the A’s!

Shep Hyken’s most requested programs focus on customer service, customer loyalty, internal service, customer relations and a motivational program titled “You Are the Magic!” He is known for his high-energy presentations, which combine important information with entertainment (humor and magic) to create exciting programs for his audiences.


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